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Outlook Introduction

Duration 1 day


Delegates should have attended the Windows NT or Windows 95 Introductory course or have gained similar knowledge within the work environment


This course is designed for delegates who wish to compose and send messages using Outlook, read and reply to messages, and create folders to store messages in. They will also learn how to use the Calendar, Tasks, Contact, Journal and Notes features.

Course content


  • Using Help and The Office assistant

Working with Messages

  • Reading, Replying and Forwarding Messages
  • Deleting and Printing Messages
  • Creating and Sending Messages
  • Message Sensitivity, Priority, Voting and flags
  • Spell Checking
  • Formatting Message Text and Paragraphs
  • Adding and Saving Attachments

Mail Management

  • Organising Messages in Folders
  • Creating Folders
  • Saving and Finding Messages


  • Adding, Deleting and Creating Names for the Address Book
  • Using Personal Distribution Lists
  • Changing the General Options
  • Working with Views, Filters and Rules


  • Selecting and Moving Time Slots
  • Scheduling Appointments and Events
  • Scheduling Appointments and Events
  • Sharing Calendars
  • Arranging/Inviting People to Meetings


  • Creating, Sorting and Prioritising Tasks
  • Setting Recurring Tasks
  • Assigning Tasks to others


  • Creating and Changing Journal Views
  • Tracking commonly used files
  • Setting Journal Defaults
  • Automatically and manually record activities
  • Picking and choosing activities to be recorded


  • Creating and editing notes
  • Combining notes to work alongside other Outlook facilities
  • Setting Notes Defaults