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Dynamic and Effective Management for Middle Managers

Duration 3 days

This powerful course covers the key concepts of management for those who have responsibility for achieving company objectives through the performance of others.  The principal skills of effective managers are the ability to lead, motivate and communicate effectively with others. The management challenges of decision making, planning and implementing change will be analysed and applied to the leadership of their team through delegation, improving performance and staff development.

Throughout the course, practical examples and delegates’ experiences will be used for discussion and skill enhancement.  When taught over a period of time, delegates will conduct Work Laboratory assignments during interim weeks.

By the end of this course delegates will be able to:


- understand their own leadership style
- identify what makes a powerful team
- distinguish and apply the appropriate leadership style
- appreciate the importance of clear and assertive communication
- understand the role of motivation and how to motivate their team
- delegate effectively
- correct employee performance in a positive manner
- use coaching to develop staff
- use a logical system for solving problems
- create a successful problem-solving team environment
- demonstrate commitment to improving performance as a manager


Course Content

The Managers Toolbox

  • Leadership vs Management
  • Responsibilities of a Manager
  • Situational Leadership
  • Assertive Leadership
  • The Power of Motivation


Management Challenges

  • Effective delegation
  • Correcting Performance
  • Coaching for Development
  • Appraisals
  • Effective Communication
  • Managing Meetings


Planning and Decision Making

  • Planning and controlling work
  • Managing resources including time
  • Implementing Change
  • Solving Problems
  • Building a Consensus
  • Taking Decisions
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