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Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010

Duration 5 days

This five-day, instructor-led course will provide you with the knowledge and skills to configure and manage a Microsoft Exchange Server 2010 messaging environment. This course does not require previous Exchange Server experience, but does require that delegates have significant experience in managing Windows Server and Active Directory directory services or Active Directory Domain Services (AD DS). This course will teach you how to configure Exchange Server 2010, as well as provide guidelines, best practices, and considerations that will help you optimize your Exchange server deployment.


This course is intended for people aspiring to be enterprise-level messaging administrators. Others who may take this course include IT generalists and help desk professionals who want to learn about Exchange Server 2010. People coming into the course are expected to have at least 3 years experience working in the IT field - typically in the areas of network administration, help desk, or system administration. They are not expected to have experience with previous versions of Exchange Server.

At Course Completion

After completing this course, delegates will be able to:

  • Install and deploy Exchange Server 2010. 
  • Configure Mailbox servers and mailbox server components. 
  • Manage recipient objects. 
  • Configure the Client Access server role. 
  • Manage message transport. 
  • Configure the secure flow of messages between the Exchange Server organization and the Internet. 
  • Implement a high availability solution for Mailbox servers and other server roles. 
  • Plan and implement backup and restore for the server roles. 
  • Plan and configure messaging policy and compliance. 
  • Configure Exchange Server permissions and security for internal and external access. 
  • Monitor and maintain the messaging system. 
  • Transition an Exchange Server 2003 or Exchange Server 2007 organization to Exchange Server 2010. 
  • Configure the Unified Messaging Server role and Unified Messaging components. 
  • Implement high availability across multiple sites and implement Federated Sharing.


In addition to their professional experience, delegates who attend this training should have the following prerequisite knowledge:

  • Fundamental knowledge of network technologies including Domain Name System (DNS) and firewall technologies. 
  • Experience with the Windows Server 2003 and Microsoft Windows Server 2008 operating systems. 
  • Experience with Active Directory directory services in Windows Server 2003 or Active Directory Domain Services (AD DS) - Windows Server 2008. 
  • Experience managing backup and restore on Windows Servers. 
  • Experience using Windows management and monitoring tools such as Microsoft Management Console, Active
  • Directory -  Users and Computers, Performance Monitor, Event Viewer, and Internet Information Services (IIS)
  • Administrator. 
  • Experience using Windows networking and troubleshooting tools such as Network Monitor, Telnet and NSLookup. 
  • Fundamental knowledge of certificates and Public Key Infrastructure (PKI). 
  • Basic experience with Windows Mobile.

Course Outline

Module 1: Deploying Microsoft Exchange Server 2010

Module 2: Configuring Mailbox Servers

Module 3: Managing Recipient Objects

Module 4: Managing Client Access

Module 5: Managing Message Transport

Module 6: Implementing Messaging Security

Module 7: Implementing High Availability

Module 8: Implementing Backup and Recovery

Module 9: Configuring Messaging Policy and Compliance

Module 10: Securing Microsoft Exchange Server 2010

Module 11: Maintaining Microsoft Exchange Server 2010

Module 12: Transitioning from Exchange Server 2003 or Exchange Server 2007 to Exchange Server 2010

Module 13: Implementing Unified Messaging

Module 14: Advanced Topics in Exchange Server 2010

Please contact 0845 230 3680 for full course details