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Business Writing

Duration 1 day 

This course is designed to assist staff within an organisation to produce well-written business documents, including letters, reports and emails. Our trainer’s professional approach will enable delegates to produce documents that are clear, concise and effective by adopting a systematic approach.

The course aims to enable delegates to learn and practise the skills and techniques needed to plan, structure and write business correspondence and reports. Emphasis is placed on determining clear objectives and giving participants increased confidence in their writing abilities.

Course Content

Using Plain English

  • The “ABC” of modern business writing- Accurate, Brief and Clear
  • Sentence structure – active and passive
  • Avoiding negative language
  • Syntax
  • Punctuation, including the use of the apostrophe
  • Commonly-confused words
  • Grammatical pitfalls


Construction, Content and Clarity 

Professional Letter-Writing

  • Letter Formats
  • Structuring Correspondence
  • Creating a Professional Image


  • Planning a Report
  • Establishing the Purpose
  • Reader analysis
  • Organising the material
  • Report Structure